The Thomas & Dorothy Leavey Cancer Center Navigator Program
Funded by The Avon Foundation for Women

The Avon Foundation for Women provides grant funding to support the Patient Navigator Program which is offered through Northridge Hospital’s Leavey Cancer Center.  In 2016, the program provided:

  • Mammogram screenings/diagnostic services (15,542 mammograms and 4,373 ultrasounds and biopsies).
  • Guidance and support if diagnosed with breast cancer (Navigation services were provided to 168 underserved breast cancer patients).
  • Outreach/education on breast health (7,783 women were educated about breast health).

Navigating the healthcare system with different doctors, tests, and decisions can be a confusing process. Our staff understand these challenges and provides education and support every step of the way by providing the following:

Community Education/Outreach:  Our Outreach Navigator provides bi-lingual  (Spanish and English) education in the community about breast health, self-exams, risk factors, diet/exercise, and screening guidelines. Women over 40 who are uninsured are encouraged to attend our monthly health fairs and get a FREE mammogram. The Harold & Carole Pump Foundation sponsors our monthly “Reaching Out” Screening Fairs”.

Personalized Care Every Step of the Way: Our Certified Clinical Navigator provides a continual presence from diagnosis to completion of treatment. The continuity of care and consistent communication among hospital departments, helps ease patient anxiety. Patients rely on the Certified Clinical Navigator for emotional support, education, and care coordination. She assists with:
- Coordinating tests, appointments, and communication with specialists.
- Helps with medical terms and treatment options.
- Pre-and-post operative surgery education.
- Provides information on clinical trials.
- Addresses barriers such as transportation, medication assistance, home health.
- Provides psychosocial support resources through our Partnership with the American
 Cancer Society & WeSpark   
- Coordinates a Palliative Care Consult or Chronic Disease Transitional Care Consult as needed.
- Coordinates a Survivorship Care Plan at discharge. 

Cancer Library: Our Patient Advocate helps patients and families find educational materials at our Cancer Center Library and assists with inpatient needs.

For information on the program, call Doris Serrano at the Leavey Cancer Center: (818) 885-8500 X5471.